1) Digital-Only Fulfilment
CZYZEWSKI JAKUB ships digital goods only (e.g., PNG/SVG files and license PDF). No physical items are dispatched. “Shipping” below refers to digital delivery to your email and/or download link.
2) Delivery Window
- Standard orders: files delivered within 24–48 hours after order confirmation.
- Custom tweaks / extended licenses: delivery time may vary; we’ll confirm timelines by email.
- Rush options: available on request, subject to schedule and fees.
3) How You Receive Files
- We send a secure download link to the email provided at checkout.
- Deliverables typically include: hi-res PNG, SVG (vector), and a license document (PDF).
- Links remain active for a reasonable period; keep a backup copy once downloaded.
4) File Access Issues
If you haven’t received your files within the stated window, or your link has expired/failed, contact us and include your order ID. We’ll re-issue access promptly.
5) Email & Spam Filters
Delivery emails can be filtered into spam or promotions folders. If nothing arrives within 24–48 hours, please check those folders and whitelist CZYZEWSKIJAKUB@outlook.com.
6) Formats & Compatibility
- PNG: high-resolution raster intended for print previews and mockups.
- SVG: scalable vector for fabrication or large-format output.
- Other formats (PDF/EPS/DXF): available on request when technically feasible.
7) Taxes, Duties & Customs
As goods are digital, no customs clearance or physical import duties apply. Local VAT or sales tax may be assessed at checkout according to your jurisdiction.
8) Failed Delivery & Redelivery
- If a file is corrupted or the wrong file was delivered, we will re-deliver corrected assets.
- If we cannot provide working files within a reasonable time, please see our Refund Policy.
9) Address & Contact Accuracy
Ensure your email address is correct at checkout. If you made a mistake, notify us immediately so we can update delivery details before sending files.
10) Contact
Questions about delivery? Need rush handling or alternate formats?
Email: CZYZEWSKIJAKUB@outlook.com
This Shipping Policy forms part of our Terms and should be read alongside the Terms of Service and Refund Policy.